Privacy Policy
Last updated: 07 December 2025
1. Introduction
Welcome to NewGame.Studio ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
Personal Information
We may collect personal information from you when you:
- Contact us through our contact form
- Create an account on our platform
- Subscribe to our newsletter
- Leave reviews or comments
Automatic Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URL and pages visited
- Time and date of your visit
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our website and services
- To respond to your inquiries and provide customer support
- To send you promotional emails and newsletters (with your consent)
- To analyze website usage and trends
- To prevent fraudulent activities and protect our website
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website
- When required by law or to protect our legal rights
- With your consent or at your direction
5. Data Collection and Sharing
For our mobile applications distributed through Store we collect and handle user data in accordance with User Data Policy. This section outlines the specific data practices for our mobile apps.
Data Collected from Mobile Apps
Our mobile applications may collect the following types of data:
- Device information (model, operating system version, unique device identifiers)
- App usage data and analytics
- Crash logs and performance data
- In-app purchases and transaction history
- User preferences and settings
- Location data (only if explicitly permitted by you)
Installed Apps Information
Our app may collect information about the apps installed on your device. This includes:
- List of installed applications on your device
- Package names and version information of installed apps
- App installation and usage patterns
Why we collect this information:
- To provide personalized app recommendations based on your interests
- To improve our app discovery and suggestion features
- To analyze app usage trends and preferences
- To detect and prevent fraudulent activities
- To optimize app compatibility and performance
How we use this information:
- The installed apps data is processed locally on your device or securely transmitted to our servers
- This information may be shared with analytics providers to improve our services
- We do not sell this information to third parties for marketing purposes
- All data is handled in accordance with applicable privacy laws and regulations
You can opt out of this data collection by adjusting your app permissions in your device settings or by contacting us directly.
How Mobile App Data is Used
Data collected from our mobile applications is used to:
- Provide and improve app functionality and user experience
- Analyze app performance and fix technical issues
- Personalize content and features
- Process in-app purchases and verify transactions
- Send app-related notifications (with your permission)
- Comply with legal obligations and enforce our terms
Data Sharing with Third Parties
We may share certain data collected from our mobile apps with:
- Services for app distribution and payment processing
- Analytics providers (e.g., Google Analytics, Firebase, AdMob, Facebook...) to understand app usage
- Crash reporting services to identify and fix bugs
- Advertising partners (only non-personally identifiable data)
- Cloud service providers for data storage and processing
All third-party service providers are required to handle your data securely and in compliance with applicable privacy laws and User Data Policy.
Your Control Over App Data
You can manage or request delete app data by accessing the app settings, uninstalling the app, or contacting us directly. You may also request data deletion through send your email.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to opt-out of marketing communications
- Right to data portability
To exercise any of these rights, please contact us using the information provided at the end of this policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@newgame.studio
Address: NewGame.Studio, 17A6 SunSquare, Hanoi, VN 11000